Shipping & Service Duration Policy

Orders are processed within 1–2 business days after confirmation.

Delivery is available within Cairo and Giza only.

• Standard Delivery: 2–4 business days after dispatch.

• Store Pickup (Sheraton Branch): Ready within 24 hours after order confirmation. You will be notified once your order is ready for pickup.

Delivery timelines may vary during peak seasons or due to unforeseen circumstances.

For customized or made-to-order products, the estimated preparation time will be communicated separately before confirmation.